Frequently Asked Questions

Placing an order is simple:

• Browse our sports shoe collection on the home page
• Use filters to find shoes by brand, size, or price
• Click on a product to view details
• Select your size and click "Add to Cart"
• Review your cart and proceed to checkout
• Complete the mock payment process

Once an order is placed, you can view it in your Order History. Since this is a demonstration website with mock checkout, order modifications are handled through the admin panel for testing purposes.

GoodShoe offers several shipping options:

• Standard Delivery (3-5 business days) - Free for orders over $100
• Express Delivery (1-2 business days) - $15
• Same Day Delivery (within Singapore) - $25

Note: This is a demo website, so actual shipping is not available.

You can track your orders by:

• Logging into your account and visiting the Order History page
• Viewing order status updates (Pending, Shipped, Delivered)
• Receiving order confirmation emails

GoodShoe offers a 30-day return policy:

• Items must be in original condition with tags
• Shoes must be unworn and in original packaging
• Return shipping is free for defective items
• Refunds processed within 5-7 business days

Note: This is a demonstration website - actual returns are not processed.

Creating an account is easy:

• Click on "Profile" in the navigation menu
• Select "Register" to create a new account
• Fill in your email, password, and personal details
• Verify your email address
• Start shopping with your new account!

To reset your password:

• Go to the login page
• Click "Forgot Password"
• Enter your registered email address
• Check your email for reset instructions

GoodShoe specializes in sports shoes for:

• Men's athletic footwear
• Women's sports shoes
• Unisex running shoes
• Training and fitness shoes
• Various brands and price ranges

To find your perfect fit:

• Check our size guide on each product page
• Measure your feet in the evening when they're largest
• Consider the shoe's intended use (running shoes may need extra room)
• Read customer reviews for sizing feedback